Shop Floor & Technicians
Service board, technician dashboards, inspections, and diagnostics.
The shop floor: who sees what
The Service Board area, the technician and writer dashboards, and how clocking, inspections, and diagnostics fit together.
The Shop Floor board and TV mode
Bay-by-bay status of what's in the shop and who's on it, and the full-screen version for a wall display.
Clocking in and out
Log time against a work order or as general shop time, switch jobs without clocking out, and see your entries.
The technician dashboard
Your assignments, your clock, this week's numbers, goals, and the optional leaderboard.
The Team view for managers
Every technician's clock, hours, efficiency, and comebacks on one screen.
Comebacks
Flag a job that came back, tie it to the original work order, and close it out with what was done.
Technician pay settings
Pay type, rate, pay periods, and leaderboard participation for each technician.
The writer dashboard
The counter's queue: what needs authorization, what's waiting on parts, what's ready, what's past due, and today's bookings to check in.
How inspections work
Multi-point inspections with categories, conditions, photos, and a customer share view; what the statuses mean and who does what.
Running an inspection
Create it, load a template, rate each item, add photos, complete it, and share it with the customer.
Inspection templates
Seed the standard multi-point inspection, build your own checklists, and keep them current.
AI diagnostics
Describe a problem, add codes and photos, and get a diagnosis report with causes, tests, and the vehicle's own history; then keep the session as a record.
Service reminder labels
Print the windshield or door-jamb sticker with the next service due, computed from what you just did.