Technician pay settings
Updated September 23, 2026
What this does
Settings → Technicians holds each technician's pay configuration and the shop's pay-period calendar. It feeds the hours and pay figures on the Team view. It does not run payroll; there is no payroll export or posting from this screen today.
Before you start
settings.technicians: Owner, General Manager, Service Manager. Technicians must already be team members with a technician role.
Steps
Per technician (Technician Pay Configuration): pick the person, set Pay Type — Hourly (a $/hr rate on clocked time), Flat Rate (a $/flag hr rate on billed hours), or Commission — enter the Rate, and toggle Leaderboard participation if you manage it centrally. Save.
Pay Period: Weekly (7), Bi-weekly (14), Semi-monthly (15), or Monthly (30), with a Period Start Date the calendar counts from. Change it only at a period boundary; changing mid-period reshuffles which hours fall where.
Common problems
A technician isn't in the picker. They're not a team member with a technician role. Add them under Settings → Team first.
Flat-rate pay looks low. It's computed on billed (book) hours, not clocked. Check the labor hours on their work orders.