Technician pay settings

OwnerGeneral ManagerService Manager

Updated September 23, 2026

What this does

Settings → Technicians holds each technician's pay configuration and the shop's pay-period calendar. It feeds the hours and pay figures on the Team view. It does not run payroll; there is no payroll export or posting from this screen today.

Before you start

settings.technicians: Owner, General Manager, Service Manager. Technicians must already be team members with a technician role.

Steps

Per technician (Technician Pay Configuration): pick the person, set Pay Type — Hourly (a $/hr rate on clocked time), Flat Rate (a $/flag hr rate on billed hours), or Commission — enter the Rate, and toggle Leaderboard participation if you manage it centrally. Save.

Pay Period: Weekly (7), Bi-weekly (14), Semi-monthly (15), or Monthly (30), with a Period Start Date the calendar counts from. Change it only at a period boundary; changing mid-period reshuffles which hours fall where.

Common problems

A technician isn't in the picker. They're not a team member with a technician role. Add them under Settings → Team first.

Flat-rate pay looks low. It's computed on billed (book) hours, not clocked. Check the labor hours on their work orders.