Messaging & Automations

Customer texting and email, templates, consent, and automated follow-ups.

How messaging works

Texts and emails to customers from one inbox, templates with variables, consent enforced at send time, and automations that message for you.

Read and reply to customer conversations, start a new one by text or email, and see what was delivered.

Reusable texts and emails with variables, tied to trigger events so automations can send them.

Connect your Twilio number for texting, know where email comes from, and set the review link.

When something happens, send a template, request a review, or raise an internal reminder, with an optional delay.

The page that tells customers what texts they'll get and how to stop them; what's on it and why it has to exist.

Choose how the app notifies you about things that need attention.