Custom domains
Updated September 23, 2026
What this does
Custom Domains on Settings → Integrations maps a domain you own to one of three things: the public Booking Page (book.yourshop.com), the Customer Portal, or the Full Site. The app registers the domain with its hosting and gives you the DNS records to add at your registrar.
Before you start
settings.integrations; custom branding is a plan feature. Access to your domain's DNS (GoDaddy, Cloudflare, wherever it's registered).
Steps
Add Custom Domain: the Domain and its Domain Type. The dialog then shows Configure DNS: the record(s) to create (type, name, value). Add them at your registrar exactly as shown. The domain shows as active once DNS resolves and the certificate is issued, usually within an hour. Remove a domain here to release it.
Common problems
Still not active after a day. A record is wrong or a conflicting record exists (an old A record on the same name). Compare your DNS to the dialog character by character.
Proxied DNS. If your DNS provider proxies traffic (an orange cloud), turn it off for this record; the certificate is issued by the host and needs to see the domain directly.
I want www and the bare domain. Add each as its own domain.